At 999gt, your privacy is more than a legal obligation — it is a core value we take seriously. This policy clearly explains what data we collect, how we use it, and your rights as a player regarding your personal information.
The essence of our data protection commitment, before you dive into the full policy
Every piece of information you send to the 999gt platform — from login credentials to transaction details — is protected by 256-bit SSL encryption, the same standard used by major Malaysian banks and financial institutions.
999gt has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.
We only collect data that is strictly necessary for account management, payment processing, and legal compliance. No data is collected in excess or for purposes unrelated to 999gt's services.
999gt's privacy policy is built on the foundation of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices comply with applicable local legal requirements.
As a 999gt member, you have the right to access, correct, transfer, or request the deletion of your personal data. We provide straightforward channels for you to exercise these rights without having to navigate a complicated process.
You have full control over the types of communications you wish to receive from 999gt. Choose to receive bonus notifications, promotional news or security alerts only — or opt out of all direct marketing communications entirely.
This Privacy Policy explains how 999gt handles your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By registering for or using the 999gt platform, you agree to the collection and use of your data as described in this policy. Please read it in full carefully.
This Privacy Policy applies to all individuals who use the 999gt on the 999gt.best website, including visitors browsing the site without registering, prospective members in the process of signing up, registered members actively using the platform and former members whose accounts have been closed.
This policy covers all services provided by 999gt, including Sports Betting (Malaysia Super League, EPL, badminton), Live Casino, jackpot slots, poker, lottery and all related customer support services.
This policy does not cover third-party websites or services that you may access via links from the 999gt platform. We recommend reading the privacy policy of any relevant third party separately.
Legal Basis: The collection and processing of personal data by 999gt is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). We also comply with all other applicable legal requirements in force from time to time.
999gt collects personal data through several different means. Below is a comprehensive overview of the types of data we collect and their sources:
| Data Type | Example Information | How We Collect |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Registration forms, KYC |
| Contact Data | Malaysian phone number, email address | Registration form |
| Financial Data | TNG / GrabPay / DuitNow accounts, deposit and withdrawal records | In-platform transactions |
| Game Data | Betting history, games played, session duration | Platform activity |
| Technical Data | IP address, browser type, operating system, device used | Server logs, cookies |
| Communication Data | Live chat conversation records, support emails | Interactions with 999gt CS |
| Location Data | Country / region based on IP address | Automatically upon access |
We do not collect sensitive information such as health data, religious beliefs, or political views, except in very specific circumstances and with your explicit consent (for example, within the context of a responsible gambling programme that requires additional information to provide appropriate support).
Important Note: For the KYC (Know Your Customer) process required under anti-money laundering policy, 999gt may request a copy of your MyKad or other identity verification document. These documents are stored securely and accessed only by authorised personnel for verification purposes.
Personal data collected by 999gt is used solely for legitimate, stated purposes. Below is a detailed breakdown of each intended use:
999gt will not use your data for any purpose beyond those listed above without first obtaining your explicit consent. Any new use of data not described in the current policy will be communicated to you via email or an in-platform notification.
999gt's core principle is clear: we do not sell or trade our members' personal data. However, in operating a complex platform, there are situations where we need to share certain data with selected parties:
All third parties that receive data from 999gt are bound by strict data processing agreements and are required to protect that data to a standard no less stringent than the one we apply ourselves.
Our Commitment: 999gt does not share your personal data with advertisers, data brokers, or any third-party marketing entities under any circumstances. Your information is never used for commercial profiling or sold to any party for profit.
The security of your data is the highest technical priority for the 999gt team. Here is our approach to data security:
Regarding data retention: 999gt will retain your personal data for as long as your account remains active or as long as necessary to provide our services. Once an account is closed, data will be retained for an additional period as required by Malaysian law — typically between 7 and 10 years for financial records — before being securely deleted.
Data Breach: In the unlikely event of a data security breach affecting your personal information, 999gt will notify you within 72 hours of becoming aware of the breach, in line with industry best practices.
The 999gt platform uses cookies and related tracking technologies to enhance the user experience and maintain platform security. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the 999gt platform, and you may be unable to log in or use certain platform features properly.
999gt does not use marketing cookies or cross-site tracking for advertising purposes. We do not track your activity on any website outside the 999gt platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 999gt's policies, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If the personal data we hold on you is inaccurate or out of date, you have the right to request an immediate correction. Most corrections can be made directly through your account settings.
You may request the deletion of your personal data, subject to any legal retention requirements that may obligate us to retain certain records.
In certain circumstances, you may request that the processing of your data be temporarily restricted while a dispute is being resolved.
You may request your data in a machine-readable format (such as CSV or JSON) for transfer to another platform should you choose to do so.
You may object to the processing of your data for direct marketing purposes at any time. Such an objection will take effect immediately upon receipt.
To exercise any of the rights above, submit a written request to support@999gt.best with the subject line "Personal Data Request". Please include your full name and registered phone number for identity verification. 999gt will respond within 14 working days from the date a complete request is received.
The 999gt platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
If we discover that personal data of an individual under 18 years of age has been collected without our knowledge — whether through the submission of false information during registration or by any other means — we will promptly delete that data and close the account in question.
If you are a parent or guardian and discover that your child under the age of 18 has registered an account on the 999gt platform, please contact us immediately at support@999gt.best with the subject line "Underage Account" so we can take prompt action.
Our Commitment: 999gt employs a range of technical and procedural measures to prevent access by underage individuals, including age verification during registration and identity checks as part of the KYC process. If you become aware of any underage use of the platform within your environment, please report it to us.
999gt reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or new platform features introduced.
When material changes are made to this Privacy Policy — meaning changes that significantly affect how we use or protect your data — we will:
For non-material changes — such as spelling corrections, clarification of wording or improvements to readability that do not alter the substance of the policy — we may update this document without separate notice, although the update date will be revised.
We recommend reviewing this Privacy Policy page periodically, especially when you receive a notification email from 999gt regarding any updates. Continued use of the platform after the effective date of any changes will be considered acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 999gt handles your personal data, please contact us through the following channels:
We value all privacy-related feedback and take every complaint seriously. The 999gt team responsible for data privacy will review each enquiry thoroughly and provide a complete and helpful response.
Complaints to the Authorities: If you are not satisfied with our response to your privacy query or complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), which operates under the Ministry of Communications.
All your data is protected with bank-grade encryption — from the moment you register through every transaction.
999gt has never sold, and will never sell, your personal data to any third party for marketing purposes.
Our policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
Rights to access, correction, deletion, and data portability are available to all 999gt members.
Data rights requests will be responded to within 14 working days. General enquiries are answered within 5 working days.
Any material changes to this policy will be communicated via email before taking effect.
With transparent data protection and a strong commitment to privacy, register as a new 999gt member today and claim a Welcome Bonus of up to RM1,888 to kick off your safe and exciting gaming experience.
For users aged 18 and above only. Gamble responsibly.
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